{"id":2325,"date":"2025-09-30T14:00:33","date_gmt":"2025-09-30T12:00:33","guid":{"rendered":"https:\/\/snowflake.academy\/?page_id=2325"},"modified":"2025-10-13T15:24:08","modified_gmt":"2025-10-13T13:24:08","slug":"vop","status":"publish","type":"page","link":"https:\/\/snowflake.academy\/sk\/vop\/","title":{"rendered":"VOP"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2325\" class=\"elementor elementor-2325\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41aa5dc e-flex e-con-boxed e-con e-parent\" data-id=\"41aa5dc\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d143bf8 elementor-widget elementor-widget-text-editor\" data-id=\"d143bf8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>V\u0161eobecn\u00e9 obchodn\u00e9 podmienky<\/p><p>\u00a0<\/p><ol><li>\u00davodn\u00e9 ustanovenia<\/li><\/ol><p>Tieto V\u0161eobecn\u00e9 obchodn\u00e9 podmienky (\u010falej \u201eVOP\u201c) upravuj\u00fa pr\u00e1vne vz\u0165ahy medzi prev\u00e1dzkovate\u013eom: Snowflake Academy s. r. o., I\u010cO: 56 787 871, M. Pi\u0161\u00fata 937\/14, Liptovsk\u00fd Mikul\u00e1\u0161 031 01, zap\u00edsan\u00e1 v Obchodnom registri Okresn\u00e9ho s\u00fadu \u017dilina, oddiel: sro, vlo\u017eka \u010d\u00edslo: 86886\/L (\u010falej \u201ePrev\u00e1dzkovate\u013e\u201c), ktor\u00fd vykon\u00e1va podnikate\u013esk\u00fa \u010dinnos\u0165 spojen\u00fa s poskytovan\u00edm slu\u017eieb ly\u017eiarskej \u0161koly a po\u017ei\u010dovne vybavenia (\u010falej \u201eSlu\u017eby\u201c), a ka\u017edou fyzickou alebo pr\u00e1vnickou osobou, ktor\u00e1 vyu\u017e\u00edva uveden\u00e9 slu\u017eby (\u010falej \u201eKlient\u201c).\u00a0<\/p><p>Prev\u00e1dzkovate\u013e je riadne registrovan\u00fdm subjektom, spl\u0148uj\u00facim v\u0161etky z\u00e1konn\u00e9 po\u017eiadavky vypl\u00fdvaj\u00face najm\u00e4 z Ob\u010dianskeho z\u00e1konn\u00edka, z\u00e1kona o ochrane spotrebite\u013ea, GDPR, z\u00e1kona o \u017eivnostenskom podnikan\u00ed a s\u00favisiacich ustanoven\u00ed.<\/p><p>\u00a0<\/p><ol><li>Vymezenie pojmov<\/li><\/ol><p>&#8211; \u201eLy\u017eiarska \u0161kola\u201c \u2013 organizovan\u00fd syst\u00e9m lekci\u00ed a kurzov zameran\u00fdch na v\u00fdu\u010dbu ly\u017eovania\/snowboardingu.\u00a0<\/p><p>&#8211; \u201ePo\u017ei\u010dov\u0148a\u201c \u2013 prev\u00e1dzka ur\u010den\u00e1 na kr\u00e1tkodob\u00fa v\u00fdpo\u017ei\u010dku \u0161portov\u00e9ho vybavenia (ly\u017ee, snowboardy, prilby, palice, top\u00e1nky a pod.).\u00a0<\/p><p>&#8211; \u201eRezerv\u00e1cia\u201c \u2013 z\u00e1v\u00e4zn\u00e1 objedn\u00e1vka lekcie v ly\u017eiarskej \u0161kole prostredn\u00edctvom webov\u00e9ho rezerva\u010dn\u00e9ho syst\u00e9mu.\u00a0<\/p><p>&#8211; \u201eZmluva\u201c \u2013 zmluva o poskytovan\u00ed slu\u017eby\/kurzu alebo v\u00fdpo\u017ei\u010dky, uzatvoren\u00e1 medzi Prev\u00e1dzkovate\u013eom a Klientom pod\u013ea \u00a7 51 Ob\u010dianskeho z\u00e1konn\u00edka.<\/p><p>\u00a0<\/p><p>III. Poskytovanie slu\u017eieb ly\u017eiarskej \u0161koly<\/p><p>\u00a0<\/p><ol><li>Rezerv\u00e1cia a objedn\u00e1vka<\/li><\/ol><p>1.1 Klient realizuje rezerv\u00e1ciu lekcie\/kurzu ly\u017eiarskej \u0161koly prostredn\u00edctvom online rezerva\u010dn\u00e9ho syst\u00e9mu dostupn\u00e9ho na webovej str\u00e1nke Prev\u00e1dzkovate\u013ea.\u00a0<\/p><p>1.2 Rezerv\u00e1cia je platn\u00e1 po vyplnen\u00ed po\u017eadovan\u00fdch \u00fadajov a potvrden\u00ed podmienok. Klient je povinn\u00fd uvies\u0165 pravdiv\u00e9 \u00fadaje.<\/p><p>\u00a0<\/p><ol start=\"2\"><li>Platobn\u00e9 podmienky<\/li><\/ol><p>2.1 Pri rezerv\u00e1cii lekcie je Klient povinn\u00fd zaplati\u0165 z\u00e1lohu vo v\u00fd\u0161ke 50% z celkovej ceny vybranej lekcie, a to prostredn\u00edctvom platobnej br\u00e1ny, bankov\u00fdm prevodom alebo na pobo\u010dke.\u00a0<\/p><p>2.2 Doplatok je splatn\u00fd pred za\u010diatkom lekcie alebo v term\u00edne pod\u013ea dohody.\u00a0<\/p><p>2.3 Platba je pova\u017eovan\u00e1 za vykonan\u00fa d\u0148om prip\u00edsania sumy na \u00fa\u010det Prev\u00e1dzkovate\u013ea.\u00a0<\/p><p>2.4 Bez \u00fahrady z\u00e1lohy nie je rezerv\u00e1cia z\u00e1v\u00e4zn\u00e1.<\/p><p>\u00a0<\/p><ol start=\"3\"><li>Zmena, zru\u0161enie a storno podmienky lekci\u00ed<\/li><\/ol><p>3.1 Storno rezerv\u00e1cie zo strany Klienta je mo\u017en\u00e9 vykona\u0165 telefonicky, emailom alebo cez online syst\u00e9m.\u00a0<\/p><p>3.2 Pri zru\u0161en\u00ed lekcie viac ako 48 hod\u00edn pred jej za\u010diatkom bude Klientovi bezodkladne vr\u00e1ten\u00e1 cel\u00e1 zaplaten\u00e1 z\u00e1loha, bez ak\u00fdchko\u013evek storno poplatkov.\u00a0<\/p><p>3.3 Pri zru\u0161en\u00ed lekcie menej ako 48 hod\u00edn pred za\u010diatkom sa z\u00e1loha nevracia, Prev\u00e1dzkovate\u013e je opr\u00e1vnen\u00fd ponecha\u0165 si zaplaten\u00fa sumu ako storno poplatok, bez n\u00e1roku Klienta na kompenz\u00e1ciu.\u00a0<\/p><p>3.4 V mimoriadnych pr\u00edpadoch (v\u00e1\u017ene zdravotn\u00e9 d\u00f4vody, \u00faraz, vy\u0161\u0161ia moc) bude postupovan\u00e9 individu\u00e1lne po predlo\u017een\u00ed dokladov (napr. lek\u00e1rska spr\u00e1va).\u00a0<\/p><p>3.5 Zru\u0161enie zo strany Prev\u00e1dzkovate\u013ea je mo\u017en\u00e9, ak ide o d\u00f4vody tzv. vy\u0161\u0161ej moci \u2013 zl\u00e9 po\u010dasie, nedostatok in\u0161truktorov, technick\u00e9 poruchy. V tomto pr\u00edpade bude Klientovi pon\u00faknut\u00fd n\u00e1hradn\u00fd term\u00edn alebo vr\u00e1ten\u00e1 pomern\u00e1 \u010das\u0165 uhraden\u00e9ho poplatku.<\/p><p>\u00a0<\/p><ol start=\"4\"><li>Priebeh lekcie a povinnosti Klienta<\/li><\/ol><p>4.1 Klient je povinn\u00fd dostavi\u0165 sa v\u010das na miesto za\u010diatku kurzu, dodr\u017eiava\u0165 bezpe\u010dnostn\u00e9 pokyny, pokyny in\u0161truktora, vhodn\u00e9 oble\u010denie (helma povinn\u00e1 pre deti do 15 rokov).\u00a0<\/p><p>4.2 V pr\u00edpade neskor\u00e9ho pr\u00edchodu alebo ne\u00fa\u010dasti klienta sa nenahr\u00e1dza zme\u0161kan\u00fd \u010das.\u00a0<\/p><p>4.3 Prev\u00e1dzkovate\u013e nezodpoved\u00e1 za \u0161kody sp\u00f4soben\u00e9 vlastnou nedbanlivos\u0165ou \u00fa\u010dastn\u00edka kurzu.<\/p><p>\u00a0<\/p><ol start=\"5\"><li>Ostatn\u00e9 pravidl\u00e1<\/li><\/ol><p>5.1 Kapacita jednotliv\u00fdch lekci\u00ed je obmedzen\u00e1, registr\u00e1cia sa riadi chronologick\u00fdm porad\u00edm \u00fahrad.\u00a0<\/p><p>5.2 Prev\u00e1dzkovate\u013e si vyhradzuje pr\u00e1vo jednostranne upravi\u0165 \u010das, miesto konania alebo rozsah kurzu.\u00a0<\/p><p>5.3 Cena kurzu nezah\u0155\u0148a skipass, ten si klient zabezpe\u010duje samostatne.<\/p><p>\u00a0<\/p><ol><li>Po\u017ei\u010dov\u0148a ly\u017eiarskeho vybavenia<\/li><\/ol><p>\u00a0<\/p><ol><li>Osobn\u00e1 v\u00fdpo\u017ei\u010dka, rezerv\u00e1cia a identifik\u00e1cia<\/li><\/ol><p>1.1 Vybavenie nie je mo\u017en\u00e9 rezervova\u0165 online, len osobne v prev\u00e1dzke po\u017ei\u010dovne.\u00a0<\/p><p>1.2 Klient je povinn\u00fd pr\u00eds\u0165 osobne, vybavenie vysk\u00fa\u0161a\u0165 na mieste a potvrdi\u0165 v\u00fdber v syst\u00e9me s pridelen\u00edm k\u00f3du v\u00fdstroja.\u00a0<\/p><p>1.3 V\u00fdpo\u017ei\u010dka je mo\u017en\u00e1 len na z\u00e1klade predlo\u017een\u00e9ho platn\u00e9ho dokladu toto\u017enosti (ob\u010diansky preukaz\/pas), ktor\u00fd bude naskenovan\u00fd a bezpe\u010dne uchovan\u00fd do vr\u00e1tenia v\u00fdstroja.<\/p><p>\u00a0<\/p><ol start=\"2\"><li>Uzatvorenie zmluvy o v\u00fdpo\u017ei\u010dke a platba<\/li><\/ol><p>2.1 Zmluvn\u00fd vz\u0165ah vznik\u00e1 podp\u00edsan\u00edm v\u00fdpo\u017ei\u010dn\u00e9ho protokolu s uveden\u00edm typu, stavu a hodnoty v\u00fdstroja.\u00a0<\/p><p>2.2 V\u00fdpo\u017ei\u010dn\u00e9 je splatn\u00e9 v hotovosti alebo kartou pred v\u00fddajom v\u00fdstroja.<\/p><p>\u00a0<\/p><ol start=\"3\"><li>Pr\u00e1va a povinnosti Klienta<\/li><\/ol><p>3.1 Klient je povinn\u00fd pou\u017e\u00edva\u0165 v\u00fdstroj v\u00fdlu\u010dne na \u00fa\u010del, na ktor\u00fd je ur\u010den\u00e1, a dba\u0165 na jej ochranu proti po\u0161kodeniu \u010di kr\u00e1de\u017ei.\u00a0<\/p><p>3.2 Vybavenie je potrebn\u00e9 vr\u00e1ti\u0165 v p\u00f4vodnom stave, pri\u010dom be\u017en\u00e9 opotrebenie je akceptovate\u013en\u00e9.\u00a0<\/p><p>3.3 Pri po\u0161koden\u00ed, zni\u010den\u00ed alebo strate v\u00fdstroja vznik\u00e1 povinnos\u0165 Klienta uhradi\u0165 \u0161kodu vo v\u00fd\u0161ke opravy alebo pod\u013ea hodnoty vybavenia uvedenej v protokole.\u00a0<\/p><p>3.4 V pr\u00edpade neskor\u00e9ho vr\u00e1tenia \u00fa\u010dtuje Prev\u00e1dzkovate\u013e poplatok za ka\u017ed\u00fd \u010fal\u0161\u00ed de\u0148 pod\u013ea cenn\u00edka po\u017ei\u010dovne.\u00a0<\/p><p>3.5 V\u00fdstroj je neprenosn\u00e9 na \u010fal\u0161ie osoby bez vedomia Prev\u00e1dzkovate\u013ea.<\/p><p>\u00a0<\/p><ol start=\"4\"><li>Pr\u00e1va a povinnosti Prev\u00e1dzkovate\u013ea<\/li><\/ol><p>4.1 Prev\u00e1dzkovate\u013e vyd\u00e1 len riadne skontrolovan\u00e9, \u010dist\u00e9 a technicky sp\u00f4sobil\u00e9 vybavenie.\u00a0<\/p><p>4.2 Eviduje v\u00fdpo\u017ei\u010dku vr\u00e1tane z\u00edskan\u00fdch dokladov v s\u00falade s GDPR.\u00a0<\/p><p>4.3 V pr\u00edpade technickej poruchy alebo nes\u00faladu vybavenia m\u00e1 klient pr\u00e1vo na bezplatn\u00fa v\u00fdmenu.<\/p><p>\u00a0<\/p><ol start=\"5\"><li>Osobitn\u00e9 pravidl\u00e1<\/li><\/ol><p>5.1 Po\u017ei\u010dov\u0148a nenesie zodpovednos\u0165 za \u0161kody sp\u00f4soben\u00e9 nespr\u00e1vnym pou\u017eit\u00edm v\u00fdstroja, ignorovan\u00edm pokynov person\u00e1lu \u010di nere\u0161pektovan\u00edm bezpe\u010dnostn\u00fdch z\u00e1sad.<\/p><p>\u00a0<\/p><ol><li>Ochrana osobn\u00fdch \u00fadajov<\/li><\/ol><p>\u00a0<\/p><ol><li>Spracovanie osobn\u00fdch \u00fadajov<\/li><\/ol><p>1.1 Prev\u00e1dzkovate\u013e sprac\u00fava osobn\u00e9 \u00fadaje Klientov v zmysle nariadenia GDPR a z\u00e1kona \u010d. 18\/2018 Z. z. o ochrane osobn\u00fdch \u00fadajov v rozsahu nevyhnutnom na realiz\u00e1ciu slu\u017eieb (identifik\u00e1cia, kontaktn\u00e9 \u00fadaje, doklad toto\u017enosti, hist\u00f3riu v\u00fdpo\u017ei\u010diek a transakci\u00ed).\u00a0<\/p><p>1.2 \u00dadaje z dokladov sa uchov\u00e1vaj\u00fa len na dobu trvania v\u00fdpo\u017ei\u010dky a n\u00e1sledne pod\u013ea intern\u00fdch z\u00e1sad bezpe\u010dne archivuj\u00fa alebo likviduj\u00fa.\u00a0<\/p><p>1.3 Klientovi s\u00fa poskytnut\u00e9 inform\u00e1cie o jeho pr\u00e1vach vr\u00e1tane pr\u00e1va na pr\u00edstup, v\u00fdmaz, obmedzenie \u010di prenos \u00fadajov.\u00a0<\/p><p>1.4 Osobn\u00e9 \u00fadaje nie s\u00fa spr\u00edstup\u0148ovan\u00e9 tret\u00edm osob\u00e1m, okrem z\u00e1konn\u00fdch povinnost\u00ed (napr. org\u00e1nom \u010dinn\u00fdm v trestnom konan\u00ed alebo SOI).<\/p><p>\u00a0<\/p><ol start=\"2\"><li>Pr\u00e1va dotknut\u00fdch os\u00f4b<\/li><\/ol><p>2.1 Klient je opr\u00e1vnen\u00fd kedyko\u013evek po\u017eiada\u0165 o zmenu, v\u00fdmaz alebo pr\u00edstup k osobn\u00fdm \u00fadajom.\u00a0<\/p><p>2.2 V pr\u00edpade poru\u0161enia pr\u00e1va sa m\u00f4\u017ee obr\u00e1ti\u0165 na \u00darad na ochranu osobn\u00fdch \u00fadajov SR.<\/p><p>\u00a0<\/p><ol><li>Reklama\u010dn\u00fd poriadok<\/li><\/ol><p>\u00a0<\/p><ol><li>\u00davodn\u00e9 ustanovenia<\/li><\/ol><p>1.1 Reklama\u010dn\u00fd poriadok upravuje postup pri reklam\u00e1ci\u00e1ch slu\u017eieb ly\u017eiarskej \u0161koly i vybavenia po\u017ei\u010dovne, v s\u00falade so z\u00e1konom o ochrane spotrebite\u013ea \u010d. 250\/2007 Z. z.<\/p><p>\u00a0<\/p><ol start=\"2\"><li>Uplatnenie reklam\u00e1cie<\/li><\/ol><p>2.1 Reklam\u00e1cia sa pod\u00e1va osobne v prev\u00e1dzke, elektronicky cez formul\u00e1r na str\u00e1nke alebo emailom.\u00a0<\/p><p>2.2 Pri reklam\u00e1cii je potrebn\u00e9 predlo\u017ei\u0165 doklad o poskytnut\u00ed slu\u017eby (rezerva\u010dn\u00e9 \u010d\u00edslo, v\u00fdpo\u017ei\u010dn\u00fd protokol alebo pokladni\u010dn\u00fd doklad), stru\u010dn\u00fd popis vady a kontaktn\u00e9 \u00fadaje.<\/p><p>\u00a0<\/p><ol start=\"3\"><li>Reklam\u00e1cie na kurzy, lekcie a v\u00fdu\u010dbu<\/li><\/ol><p>3.1 Klient m\u00f4\u017ee reklamova\u0165 kurz alebo lekciu, ak slu\u017eba nebola poskytnut\u00e1 v dohodnutom rozsahu alebo kvalite.\u00a0<\/p><p>3.2 Prev\u00e1dzkovate\u013e zabezpe\u010d\u00ed pre\u0161etrenie reklam\u00e1cie, kontaktuje klienta do 5 pracovn\u00fdch dn\u00ed a vybav\u00ed reklam\u00e1ciu najnesk\u00f4r do 30 dn\u00ed.\u00a0<\/p><p>3.3 V pr\u00edpade uznania reklam\u00e1cie m\u00e1 klient pr\u00e1vo na bezplatn\u00fa n\u00e1pravu, prenos lekcie do in\u00e9ho term\u00ednu, vr\u00e1tenie pomernej \u010dasti \u00fahrady alebo v\u00fdmenu lektora.\u00a0<\/p><p>3.4 Reklam\u00e1cie nemo\u017eno uplatni\u0165 na d\u00f4vody sp\u00f4soben\u00e9 samotn\u00fdm klientom: ne\u00fa\u010das\u0165, neskor\u00fd pr\u00edchod, nevhodn\u00e9 spr\u00e1vanie, ignorovanie pokynov.\u00a0<\/p><p>3.5 V pr\u00edpade vy\u0161\u0161ej moci (ochorenie in\u0161truktora\/klientov, nepriazniv\u00e9 po\u010dasie) bude reklam\u00e1cia rie\u0161en\u00e1 ponukou n\u00e1hradn\u00e9ho term\u00ednu alebo vr\u00e1ten\u00edm adekv\u00e1tnej \u010dasti poplatku.<\/p><p>\u00a0<\/p><ol start=\"4\"><li>Reklam\u00e1cie na po\u017ei\u010dan\u00e9 vybavenie<\/li><\/ol><p>4.1 Reklamova\u0165 mo\u017eno technick\u00fa vadu vybavenia, ktor\u00fa klient zist\u00ed v primeranom \u010dase od prevzatia vybavenia.\u00a0<\/p><p>4.2 V pr\u00edpade v\u00fdskytu vady na vybaven\u00ed bude klientovi vymenen\u00e9 vybavenie alebo bude poskytnut\u00e1 n\u00e1prava (oprava, v\u00fdmena, zn\u00ed\u017eenie ceny v\u00fdpo\u017ei\u010dky).\u00a0<\/p><p>4.3 Reklam\u00e1ciu nemo\u017eno uplatni\u0165 na po\u0161kodenia sp\u00f4soben\u00e9 nespr\u00e1vnym pou\u017eit\u00edm, \u00famyseln\u00fdm po\u0161koden\u00edm alebo nedodr\u017ean\u00edm odpor\u00fa\u010dan\u00ed a pokynov person\u00e1lu.\u00a0<\/p><p>4.4 V pr\u00edpade sporov je rozhodn\u00e9 stanovisko znalca alebo odborn\u00e9ho servisu.<\/p><p>\u00a0<\/p><ol start=\"5\"><li>Lehota na vybavenie reklam\u00e1cie<\/li><\/ol><p>5.1 Prev\u00e1dzkovate\u013e je povinn\u00fd reklam\u00e1ciu vybavi\u0165 do 30 kalend\u00e1rnych dn\u00ed od jej uplatnenia; o v\u00fdsledku reklam\u00e1cie informuje klienta p\u00edsomne alebo elektronicky.\u00a0<\/p><p>5.2 V pr\u00edpade nevybavenia v lehote m\u00e1 klient pr\u00e1vo na odst\u00fapenie od zmluvy a vr\u00e1tenie primeranej \u010dasti ceny slu\u017eby \u010di v\u00fdpo\u017ei\u010dky.<\/p><p>\u00a0<\/p><ol start=\"6\"><li>Evidencia reklam\u00e1ci\u00ed<\/li><\/ol><p>6.1 O ka\u017edej reklam\u00e1cii Prev\u00e1dzkovate\u013e vedie evidenciu so z\u00e1znamom o d\u00e1tume podania, predmete reklam\u00e1cie, d\u00e1tume a forme vybavenia.\u00a0<\/p><p>6.2 Evidencia poh\u013ead\u00e1vok je uchov\u00e1van\u00e1 minim\u00e1lne 1 rok, v pr\u00edpade sporov do kone\u010dn\u00e9ho rozhodnutia.<\/p><p>\u00a0<\/p><p>VII. Zodpovednos\u0165 za \u0161kodu<\/p><p>\u00a0<\/p><ol><li>Vyl\u00fa\u010denie zodpovednosti<\/li><\/ol><p>1.1 Prev\u00e1dzkovate\u013e nezodpoved\u00e1 za \u0161kody sp\u00f4soben\u00e9 klientom hrubou nedbanlivos\u0165ou \u010di poru\u0161en\u00edm pokynov person\u00e1lu.\u00a0<\/p><p>1.2 Prev\u00e1dzkovate\u013e nenesie zodpovednos\u0165 za \u0161kody na zdrav\u00ed alebo majetku tret\u00edch os\u00f4b z d\u00f4vodu neadekv\u00e1tneho pou\u017e\u00edvania vybavenia alebo ignorovania z\u00e1sad bezpe\u010dnosti.\u00a0<\/p><p>1.3 Klient berie na vedomie riziko \u0161portov\u00fdch aktiv\u00edt a je povinn\u00fd spr\u00e1va\u0165 sa zodpovedne.<\/p><p>\u00a0<\/p><ol start=\"2\"><li>Poistenie<\/li><\/ol><p>2.1 Klient je informovan\u00fd o mo\u017enosti individu\u00e1lneho \u00farazov\u00e9ho poistenia; Prev\u00e1dzkovate\u013e ho neposkytuje.<\/p><p>\u00a0<\/p><p>VIII. Ostatn\u00e9 ustanovenia<\/p><p>\u00a0<\/p><ol><li>Zmena podmienok<\/li><\/ol><p>1.1 Prev\u00e1dzkovate\u013e si vyhradzuje pr\u00e1vo priebe\u017ene meni\u0165 VOP a Reklama\u010dn\u00fd poriadok, pri\u010dom platn\u00e9 znenie je v\u017edy zverejnen\u00e9 na webovej str\u00e1nke.\u00a0<\/p><p>1.2 Klient je povinn\u00fd sa pred rezerv\u00e1ciou slu\u017eieb obozn\u00e1mi\u0165 s aktu\u00e1lnym znen\u00edm.<\/p><p>\u00a0<\/p><ol start=\"2\"><li>Org\u00e1n dozoru<\/li><\/ol><p>2.1 Org\u00e1nom dozoru je Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia, miestne pr\u00edslu\u0161n\u00e1 pobo\u010dka.<\/p><p>\u00a0<\/p><ol start=\"3\"><li>Rie\u0161enie sporov<\/li><\/ol><p>3.1 Pr\u00edpadn\u00e9 spory vypl\u00fdvaj\u00face z poskytovania slu\u017eieb sa rie\u0161ia prednostne zmierom, v pr\u00edpade ne\u00faspechu sa m\u00f4\u017eu klienti obr\u00e1ti\u0165 na s\u00fad SR alebo org\u00e1ny doh\u013eadu.<\/p><p>\u00a0<\/p><ol start=\"4\"><li>Z\u00e1vere\u010dn\u00e9 ustanovenia<\/li><\/ol><p>4.1 Tieto obchodn\u00e9 podmienky a reklama\u010dn\u00fd poriadok nadob\u00fadaj\u00fa \u00fa\u010dinnos\u0165 d\u0148om [d\u00e1tum doplni\u0165] a s\u00fa z\u00e1v\u00e4zn\u00e9 pre v\u0161etk\u00fdch klientov.\u00a0<\/p><p>4.2 Rozsah jednotliv\u00fdch ustanoven\u00ed je prisp\u00f4soben\u00fd platn\u00e9mu pr\u00e1vu SR a je mo\u017en\u00e9 ich pod\u013ea potreby roz\u0161irova\u0165 alebo spres\u0148ova\u0165.\u00a0<\/p><p>4.3 Text je verejne dostupn\u00fd na prev\u00e1dzke a webovej str\u00e1nke; na po\u017eiadanie je mo\u017en\u00e9 poskytn\u00fa\u0165 klientovi v\u00fdtla\u010dok.<\/p><p>\u00a0<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>V\u0161eobecn\u00e9 obchodn\u00e9 podmienky \u00a0 \u00davodn\u00e9 ustanovenia Tieto V\u0161eobecn\u00e9 obchodn\u00e9 podmienky (\u010falej \u201eVOP\u201c) upravuj\u00fa pr\u00e1vne vz\u0165ahy medzi prev\u00e1dzkovate\u013eom: Snowflake Academy s. r. o., I\u010cO: 56 787 871, M. Pi\u0161\u00fata 937\/14, Liptovsk\u00fd Mikul\u00e1\u0161 031 01, zap\u00edsan\u00e1 v Obchodnom registri Okresn\u00e9ho s\u00fadu \u017dilina, oddiel: sro, vlo\u017eka \u010d\u00edslo: 86886\/L (\u010falej \u201ePrev\u00e1dzkovate\u013e\u201c), ktor\u00fd vykon\u00e1va podnikate\u013esk\u00fa \u010dinnos\u0165 spojen\u00fa s poskytovan\u00edm slu\u017eieb [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2325","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>| Snowflake<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"| Snowflake\" \/>\n<meta property=\"og:description\" content=\"V\u0161eobecn\u00e9 obchodn\u00e9 podmienky \u00a0 \u00davodn\u00e9 ustanovenia Tieto V\u0161eobecn\u00e9 obchodn\u00e9 podmienky (\u010falej \u201eVOP\u201c) upravuj\u00fa pr\u00e1vne vz\u0165ahy medzi prev\u00e1dzkovate\u013eom: Snowflake Academy s. r. o., I\u010cO: 56 787 871, M. 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